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Verified by Visa®

for Online Protection

Verified by Visa adds an extra layer of security to make it harder for someone else to use your Visa® card to shop online in the unfortunate event your Visa card or account number is lost or stolen.

Each time your Visa credit or debit card is presented to make an online purchase at a participating merchant, know that Verified by Visa is working to make sure it is you that is attempting to make that purchase and not someone else. There is no special software to install. You will continue to shop as usual, and your enrolled Visa card number will be automatically recognized at checkout.

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Verified by Visa FAQs

Q How may I obtain a copy of my credit card agreement?

A You may obtain a copy of your cardholder agreement by Email or by calling us at 1 (877) 929-9700.

Q Why should I sign up for Verified by Visa?

A Visa offers comprehensive fraud protection, but Verified by Visa goes even a step further, adding an extra layer of security at the point where you enter credit card information online. The service helps prevent unauthorized online use before it happens.

Q Doesn’t Visa already protect my card from theft and fraud?

A Visa’s multiple layers of protection give you an extraordinary level of security, so you can feel confident whenever and wherever you use your card. Verified by Visa is only one part of our five-layer system to prevent, detect, and resolve security issues. Specifically designed to make online shopping experiences safer and more secure, Verified by Visa gives you extra control over your Internet transactions.

Q Can I use Verified by Visa with any Visa card I have now?

A Yes, Verified by Visa is designed to protect the Visa card, or cards, that you already have – whether they are credit cards or debit cards.

Q How do I shop with Verified by Visa?

A When you pay with your Visa card, the Verified by Visa service launches automatically at participating online stores. After you enter your Visa card number and submit your order, a Verified by Visa window will appear and your card issuer will display an authentication page.

Q For additional help

A Contact your Visa card issuer directly for the most up-to-date information about using Verified by Visa for your Visa card.

Visa® and Verified by Visa® are registered trademarks of Visa®. All rights reserved.

  • During Office Hours:
    (606) 324-7196 | (877) 929-9700
  • After Office Hours:
    (800) 472-3272
  • Debit Card Activation
    (800) 472-3272