No more waiting for days. At Town Square Bank we can now issue your debit cards immediately!
Whether you are opening a new checking account or receiving a replacement debit card, enjoy the convenience of having immediate access to your money with our Instant Issue Debit Card Service.
Instant Issue Debit Card Perks
- Opening a new checking account? Receive your debit card before you leave the bank
- Replace lost or stolen debit cards on the spot
- Choose between 3 debit card designs
- Accepted Worldwide
- Make purchases in store and online
- Safer than cash and more convenient than checks
- Funds automatically deducted from your checking account
- No monthly payments, annual fees or finance charges
- Withdraw cash from ATMs
EMV Chip Card Q&A
Q What is a chip card?
- A chip card – also called an EMV card or smart card – is a debit or credit card that contains an embedded microprocessor that enhances the security of cards during card-present transactions.
- These cards use a security standard originally developed by Europay, MasterCard and Visa (EMV) as a way to fight the growing problem of card fraud resulting from counterfeiting and lost or stolen cards.
- The goal is to have chip cards and other forms of secure payment replace cards with only magnetic stripes.
- Chip cards are designed to work with chip-enabled terminals using EMV technology. Transactions become more secure because the data exchanged is unique to each purchase.
- Cryptographic authentication technology is used to protect the security of data during card authentication, cardholder verification, and transaction authorization.
- Already in wide use in countries around the world, financial institutions in the U.S. have started reissuing chip cards to consumers. Because this is a global payment standard, chip cards can be used around the world.
Q What makes chip cards different?
- Traditional credit and debit cards in the U.S. have used a magnetic stripe on the back of the card. The stripe contains cardholder data that doesn’t change. In the wrong hands, this data can be skimmed or copied and used to make counterfeit cards, which can then be used to commit fraud.
- Chip cards contain a computer chip that creased a unique transaction code for each purchase, and the card is customized for each cardholder. This technology protects against card-present fraud.
- Chip cards will still have a magnetic stripe on the back because not all businesses are expected to convert their card-reading payment terminals to chip-enabled terminals right away.
Q Swipe or Insert?
- If you have a chip card and the business has not yet converted, the magnetic strip will be swiped as it is today so a payment can be made.
- But if your card and the payment terminal are EMV compliant, you will insert the card into the terminal, leave it in and follow the instructions on the screen until the transaction is complete. Then you will remove your card.
Q Are chip cards safer than magnetic stripe cards?
- Yes. When both the card and the card reader are EMV-compliant, chip cards are more secure than magnetic strip cards.
- Chip cards use cryptography to ensure that each transaction is unique.
- If data were somehow stolen from a chip card transaction, it could not be used to make another card or purchase because each transaction is unique.
- Magnetic strip cards do not use this process and have targets of criminals who can skim this information and create counterfeit cards for fraudulent use.
Q How does the chip card payment process work at the point of sale?
- At the time of payment, the card is inserted into the chip-=enabled terminal.
- The cards need to be inserted face up, with the chip end of the card being inserted into the reader.
- The card remains in the card reader during the entire transaction. Cardholders will follow the prompts displayed on the terminal screen.
- While in the reader, the card and terminal pass cryptographic data that authenticates the card, verifies the cardholder, and authorizes the transaction.
- The cardholder will remove the card once the payment is complete.
- If the payment terminal is not chip-enabled, cardholders will “swipe” the card as they do today.
Q How is a chip card used at an ATM?
- For ATM transactions, cardholders will insert their card into the reader and follow the instructions on the screen.
- Depending on the type of ATM, they might be prompted to re-insert their card.
- You will leave the card in the ATM until the transaction is complete and the card is released. Then you will remove the card.
Q Do all businesses have chip-enabled card readers?
- No. There is no law requiring businesses to change or convert their payment terminals.
- While many merchants already have made the necessary changes, many others have yet to do so.
- There are incentives and liability shifts encouraging the switchover and it is hoped that the added protections against the high cost of fraud to both business and their customers will encourage merchants to make the change sooner rather than later.
Q Can an EMV card be used in a swipe-only payment terminal?
- Yes. Chip cards will continue to have a magnetic stripe on the back, which will allow people to use their cards if a merchant has yet to update its card readers.
Q How do EMV cards work for online purchases?
- Cardholders will make payments online or by phone, just as they do today.
- While chip cards add another level of security for card-present purchases, they generally do not provide the same protection against fraud for card-not-present purchases made online or by phone.
- The communication between the chip card and payment terminal combine to make point-of-sale payments more secure, but that process is not in use with Internet or over-the-phone purchases.
Q Can chip cards be used anywhere?
- Yes, chip cards are the standard in much of the rest of the world, including frequently traveled places such as Europe, Canada and Mexico.
- In some places around the world, the current magnetic strip cards like those used in the U.S. are no longer accepted at unattended terminals (e.g., vending machines).
Q Can cardholders be tracked with their EMV cards?
- No. Chip cards contain no tracking information.
Q Will a cardholder’s card number change when chip cards are issued?
- It depends. Some card numbers may change. Expiration dates on re-issued cards always change. Please remember if you have Bill Pay or Automatic payments tied to your existing debit card you will need to update your records with your new expiration date and possibly new account number.
Q Can cardholders choose their own PIN?
- Yes. When you call the number listed on your card or provided to you at account opening to activate the card you will have the option to select your personal PIN number.
Q Is this the ultimate answer in preventing card fraud?
- While chip cards can prevent some very costly types of card-related crimes, they can’t solve everything.
- Chip cards are expected to significantly reduce point-of-sale fraud and some of the fallout from data breaches, but at this point they offer not protection against crimes targeted at purchases made online or over the telephone.
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